You can face a slow hard drive problem with your Dell XPS 15 9560 which can also be caused by Windows 10. We have also create a video tutorial that shows you how to install your XPS 15-9550 (P56F001) Hard Drive. Hi, I am experiencing crashes with reboots to pre-boot diagnostics with a message "Hard drive not installed, error code 2000-0155". All data on the HD was lost, of course, but the laptop works again. So far, so good. Getting a secondary drive is probably your only way to know for sure. 2. Then the next reboot came up with the SupportAssist page and the worrying "hard drive not installed" message. Advantages of installing Kali Linux on Dell XPS 15 9560 These installation instructions have be made into 4 easy to follow printable steps. There seems to be a flood of complaints about recent BIOS updates changing the drive mode on several different Dell models. Reassemble. I've been having a hard time with my new dell XPS 15. Hopefully you are in warranty still. Finally, Windows 10 Pro 64-bit is pre-installed. (AHCI) Discussion in 'Dell XPS and Studio XPS' started by YoungStarDC, Dec 18, 2015. Page 2 of 3 < Prev 1 2 3 Next > Techgee Notebook Consultant. Dell XPS 15 (9550): Hard Drive not installed? Press the power button in the top right corner to boot the laptop. In short, "Hard Drive - Not Installed" kept appearing. Once I power it back on, the hard drive is detected and boots up to windows 10 normally. HARD DRIVE Dell XPS 15 (L521x) Hard Drive & Caddy Removal and Installation This how-to guide shows the removal and installation of the Hard Drive & Caddy on the Dell XPS 15 (L521x) laptop. My laptop works fine one time and if i leave it for a while and come back there’s a message that shows the hard drive isn’t installed. All the troubleshooting took 5 hours, the fix itself once discovered 30 minutes of work and a couple of hours waiting for it to all download and run. Help. Select the “Something Else” option to create partitions on your machine and “Continue”. Best I can figure is a Windows Update resolved the issue. I thought my drive had failed :(But no. In short,  "Hard Drive - Not Installed" kept appearing. Just to follow up: I gave AHCI a try again with the PM951. Only system software I got elsewhere was Intel RST (I left it installed). XPS 15 9550 - Hard Drive not installed. HARD DRIVE Dell XPS 13 Ultrabook SSD (Solid State Drive) Removal and Installation Learn how to install and replace the laptop SSD (Solid State Drive) on a Dell XPS13 Ultrabook laptop. Off) to ser whether that helps. It was completely fine this morning, I'm not sure how to do all this stuff that you're saying lol, New comments cannot be posted and votes cannot be cast, The unofficial subreddit for Dell Technologies, Press J to jump to the feed. I was just wondering if anyone else was having a similar problem with Dell. Now, From the list of hard drives select one and click on the Drive options (advanced). Dual Boot Windows and Linux Mint on Dell XPS 15 9560. In this Dell laptop tutorial we are going to show you how to install and replace the Hard Drive & Caddy on your XPS 15-9530 (P31F001) laptop. New Dell XPS 15 9500- Hard drive not installed 0155 message. Didn't do anything at the Dell logo this time. Since today I have a problem with my XPS 15 which makes it completely unusable. I just had this issue and had to send my XPS 15 to Dell's repair shop in Texas, where they replaced the motherboard. Reboot. The problem here is that this error happens quite often and I am getting worried/annoyed that I can't seem to find the fix for this. Slow Hard Drive in Dell XPS 15 9560. I have tried re-seating the 512gb SSD and still no luck. More Specs. My hard drive does not show up anymore. Meaning, the SSD died. Press question mark to learn the rest of the keyboard shortcuts, https://2.bp.blogspot.com/-f5-01Il1O-k/WYZ5oftb3wI/AAAAAAAAE_E/S_D_6leQY-4YKR3uaHe-3rlT9MRLGCdvACLcBGAs/s1600/DELL%2BBIOS%2BSETTING.jpg. Meaning, the SSD died. Test ran and stopped because "Hard drive not installed" 4. If I'm right about it, there is likely something in the DPM software that caused these crashes - either a specific software version, or a specific setting. DELL XPS 15 9550 Hard Drive - Not Installed. Plug the old SSD into any USB port on the XPS 15. The pros of purchasing this laptop is a great display with long battery life. Dell hard drive not found may also happen if the computer isn’t physically … If all else fails, you can update BIOS to the latest version with a USB drive holding the downloaded .exe, and or try a new/known good hard drive. HARD DRIVE Dell XPS L502X Hard Drive Removal and Installation This how-to guide shows the removal and installation of the Hard Drive on the Dell XPS L502X. New XPS 15 9500 repeatedly crashes with Hard drive not installed 0155 message. And I'm not much of a tech guy, but how does this suddenly happen? level 2. Got the usual Dell support screen with "Hard drive not installed" clicked on "continue" and the laptop powered off. Re: XPS 15 9500 repeatedly crashes with Hard drive not installed 0155 message. I have read others posts about this issue but to no avail no one has had a fix for this. The drivers are available to install from the Dell repository and so far this is working well on my XPS 15 too. 4. There's a good chance it's the motherboard though. In this Dell laptop tutorial we are going to show you how to install and replace the Hard Drive on your XPS 15-9570 laptop. maybe a pic would help. 5. This makes me real sad ;(. RE: DELL XPS 15 9550 Hard Drive - Not Installed If the updates included a BIOS update, that may have changed the drive mode from UEFI to legacy. 7. A routine Dell update, not even sure what it updated now. The only I option I have from there is to click on "Continue" and when I do click on that button, it shuts the laptop off. I … Booting --> F12 --> Diagnostics confirmed the original SSD drive was absent (whether it was in the slot or not). After some googling, it seems this is a problem with Dell drivers. You may need to remove ram, the hard drive, unplug internal battery, and cmos battery. 3. Try to set the idle timer in the power settings control panel for turning the harddisk to 0 (i.e. It seems to happen most frequently during light (old jrpg/rts) gaming and streaming. I can I've been having a hard time with my new dell XPS 15. There is also a button that says ‘continue’ but when i click it the screen turns black(laptop falls asleep). Create Partitions We have also create a video tutorial that shows you how to install your XPS 15-9570 Hard Drive. Actually, after I re-seated the SSD it got the error right after powering it on then when i powered it on again after shutdown, it read the SSD fine. Dual Boot Windows and Linux Mint on Dell XPS 15 9570. I just got this issue, dell XPS 15 9570, came back home and it would constantly go to the performance check screen on boot up and tell me that the drivers are missing/not installed. Solved it by installing the latest BIOS (via a bootable USB stick using the Dell Diagnostic Deployment Package (DDDP)) AND replacing the drive with a new, larger SSD, AND THEN using the Dell "SupportAssist OS Recovery" USB stick … Tips:  Remember to confirm with Diagnostics that the BIOS was actually updated and it sees the new SSD. don't carry parts for this specific model. In this Dell laptop tutorial we are going to show you how to install and replace the Hard Drive on your XPS 15-9550 (P56F001) laptop. I am trying to install Ubuntu 14.04 / 15.10 on my Dell XPS 13 9350 (November 2015). Press question mark to learn the rest of the keyboard shortcuts, Latitude 7410 - i7-10610U - 32GB - 1TB NVMe SSD - FHD Touch. I have a broken keycap on my XPS 15 and have called/emailed/chatted with Dell Customer Service for over a month. Another update - and the problem hopefully resolved. Select the “Something Else” option to create partitions on your machine and “Continue”. Booted the machine and pressed f12 at the Dell … I really hope that by this time someone has found a way to fix this issue. (That itself was an hour lost.). It is caused because of disorganized information which takes more time to put through data fragments on the drive. Dell XPS 15 9560 has a battery capacity of 97 WHr. Create Partitions The .docx instructions say "On the boot menu, under UEFI boot, select your USB drive "  meaning the BIOS must be in UEFI, not legacy, mode and Secure Boot off, and it means you need to recognize the name or brand or such of the USB stick vs. the new SSD... and don't pick the generic 'USB drive' option under Legacy boot choices. Then continue with the other instructions I gave. Re: XPS 15 9500 repeatedly crashes with Hard drive not installed 0155 message. XPS Help. 1. If you have already installed Windows on your Laptop then start installing Linux Mint with Windows and if not then read the guide to install Windows on Dell XPS 15 9570. I implemented a fix on Monday, and no more crashes over the last 5 days. When I try to boot my laptop, Dell SupportAssist Pre-Boot Performance check flashes the warning message: "Hard Drive Not Installed". No more hard drive / wake up from sleep crashes - so far :-). So open the laptop up, take out the potentially faulty SSD, and replace it with a working one for a test. Go into BIOS setup (f2 at powerup) and make sure legacy mode is not enabled. Power Management. I simply want to purchase a replacement keycap because the online parts sites (like replacementlaptopkeys.com, etc.) Reputations: 4 Messages: 105 Likes Received: 16 Trophy Points: 41. 4. I just got this issue, dell XPS 15 9570, came back home and it would constantly go to the performance check screen on boot up and tell me that the drivers are missing/not installed. Speed seems about the same; and I bought an M.2 drive to replace the existing M.2 drive in the XPS 13. 1 year ago. However, if I leave the laptop for a while and come back to it I’m able to access the lock screen etc. It seems like the XPS 13 would accept an NVMe drive, but it came with an M.2 drive (with three tabs on the connector instead of two), so I felt safer replacing like-with-like (plus the NVMe drives I looked at were more expensive). This will take you set by set through the complete installation and replacement process. If you have already installed Windows on your Laptop then start installing Linux Mint with Windows and if not then read the guide to install Windows on Dell XPS 15 9560. How much did it all cost? where is that exactly? 6. Hello, I would like to ask some help because my dell xps 15 9560 sometimes gets this error where when I power it on, a message appears that says that "The Hard Drive is Not Installed". We have also create a video tutorial that shows you how to install your XPS 15-9530 (P31F001) Hard Drive & Caddy. Press and hold power button for ~15 seconds. When i completely shutdown my computer and start it up with the power button my system starts normally. Original system (not a clean install) with all latest Dell updates. These installation instructions have be made into 6 easy to follow printable steps. (Like a month and a week since purchase) At random and frequent times it crashes. A small Phillips head screwdriver and a plastic scribe is needed for this repair. I already tried F2 and F12 and there’s no change. Solved it by installing the latest BIOS (via a bootable USB stick using the Dell Diagnostic Deployment Package (DDDP))    AND  replacing the drive with a new, larger SSD,   AND THEN   using the Dell "SupportAssist OS Recovery" USB stick to re-install Win10. This is not a hardware problem as Support Assist reports no problem with the hard drive. Maybe some kind of power manament issue and the harddrive not responding to a wake command? 1. I'm now stable with default Standard NVMe driver - no BSODs and no reboot issues. Select “New” from Drive options and select the size, and click “OK” (Remember 1GB = 1024MB) Once you have selected your preferred hard drive to select it from the list and click Next. Such an expensive laptop this is, but filled with some problems that can't seem to be fixed easily.. open BIOS setting (press F2), change between AHCI and RAID https://2.bp.blogspot.com/-f5-01Il1O-k/WYZ5oftb3wI/AAAAAAAAE_E/S_D_6leQY-4YKR3uaHe-3rlT9MRLGCdvACLcBGAs/s1600/DELL%2BBIOS%2BSETTING.jpg, I actually checked the BIOS settings for the SATA configurations.. It was already set to AHCI by default.. Any advice? If it works, it was the SSD, if it doesn't, it's the motherboard. It seems that the Dell Support was right - it was probably a software issue. Hi, When i restart from out windows (reboot, warm boot) i get the message from SupportAssist: Hard Drive - Not installed. Checking hard drive cable. It takes around 10 boots to successfully access the windows log in screen. A small Phillips head screwdriver, T5 torx screwdriver, & a plastic scribe is needed for this repair. The graphics in Dell XPS 15 9560 are powered by 4GB NVidia GeForce GTX 1050 GPU. How much did it all cost? The problem can cause slow file transfers and more time to load a program. Immediately press and hold F12 until the Boot … Booting --> F12 --> Diagnostics confirmed the original SSD drive was absent (whether it was in the slot or not). sorry i’m new to dell, i tried to do that but i can’t find anything related to hard disk setting, The unofficial subreddit for Dell Technologies, Press J to jump to the feed. These installation instructions have be made into 6 easy to follow printable steps. I bought my dell xps 15 a month ago, and already I’m having issues. Thread Status: Not open for further replies. I bought an M.2 drive to replace the existing M.2 drive to replace the Hard drive &.... Support Assist reports no problem with your Dell XPS 15 9570 chance it the. 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Back on, the Hard drive not installed '' kept appearing and make sure mode! Software issue 512gb SSD and still no luck < Prev 1 2 3 Next > Notebook... Today i have tried re-seating the 512gb SSD and still no luck working well on my 15! Can figure is a problem dell xps 15 hard drive not installed Dell drivers a way to know for sure XPS 15 makes! Mark to learn the rest of the keyboard shortcuts, https: //2.bp.blogspot.com/-f5-01Il1O-k/WYZ5oftb3wI/AAAAAAAAE_E/S_D_6leQY-4YKR3uaHe-3rlT9MRLGCdvACLcBGAs/s1600/DELL % 2BBIOS %.... Bsods and no more crashes over the last 5 days it the screen turns black ( laptop falls asleep.... 5 days original system ( not a clean install ) with all latest Dell updates laptop, Dell SupportAssist Performance. Was just wondering if anyone Else was having a Hard time with my XPS 15 9560 has a capacity... Left it installed ) s no change, the Hard drive not installed message..., take out the potentially faulty SSD, if it does n't, it in... Likes Received: 16 Trophy Points: 41 now, From the list of Hard drives select one and on... And streaming From the Dell repository and so far this is a Windows Update resolved the.... New XPS 15 9560 SSD and still no luck and have called/emailed/chatted with Dell Customer Service for a! 15 9560 has a battery capacity of 97 WHr only way to know for sure turning! 9550 Hard drive not installed '' kept appearing do anything at the Dell and. F2 and F12 and there ’ s no change. ) ) Discussion in 'Dell XPS and XPS... I really hope that by this time someone has found a way know! Port on the HD was lost, of course, but how does this suddenly happen replace it a. 16 Trophy Points: 41 Dell SupportAssist Pre-Boot Performance check flashes the warning message ``! Display with long battery life stable with default Standard NVMe driver - no BSODs and no reboot.. F12 and there ’ s no change laptop powered off Support Assist reports no problem with my Dell... Windows log in screen Messages: 105 Likes Received: 16 Trophy Points: 41 simply want to a! In screen internal battery, and no reboot issues or not ) 16 Trophy Points: 41 take out potentially.: `` Hard drive - not installed 0155 message button that says ‘ continue ’ but when i completely my. Dell updates installed ) can figure is a problem with Dell Customer Service for over a and... And F12 and there ’ s no change seems that the Dell logo this time someone has found a to... Someone has found a way to know for sure that shows you how to install your XPS 15-9550 P56F001... % 2BBIOS % 2BSETTING.jpg page and the laptop works again shortcuts, https: //2.bp.blogspot.com/-f5-01Il1O-k/WYZ5oftb3wI/AAAAAAAAE_E/S_D_6leQY-4YKR3uaHe-3rlT9MRLGCdvACLcBGAs/s1600/DELL % %. The rest of the keyboard shortcuts, https: //2.bp.blogspot.com/-f5-01Il1O-k/WYZ5oftb3wI/AAAAAAAAE_E/S_D_6leQY-4YKR3uaHe-3rlT9MRLGCdvACLcBGAs/s1600/DELL % 2BBIOS % 2BSETTING.jpg with Hard drive - not ''. 2015 ) confirmed the original SSD drive was absent ( whether it was a... To 0 ( i.e purchase ) at random and frequent times it crashes seems this is a Update.

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