Don’t use either one of them. From the information I have found on the web…. I hear ya! It was so bad that in the subsequent room I tore up the floor and put down 3/4 ” plywood for perfect level. I have 1000 sf being installed right now. Shop Laminate, Luxury Vinyl Tile, Carpet Tile, and matching accessories like Transitions, Stair Nose Moldings, Wallbase, Quarter Round, Underlayment & … As always, remember to try before you buy and get a feel for the flooring before you make any concrete decisions. Find Vinyl Plank at lowest price guarantee. I apologize again for your experience. How is the floor holding aftern 2 more months? Which means the floorings top layer is waterproof, but there is no guarantee spills can’t get beneath the seams. I’m very sorry again for your experience. Within 1 week the ends of the boards separated. Ceramic Tile. However, their warranty limitations and guidelines suggest otherwise. This premium vinyl flooring offers the texture and character of costlier natural materials, like as ceramic tile, stone, and hardwood, at a lower budget. Once you’ve lain the planks; line up the beveled edges and lock them into place. So many black marks from shoes already. I actually tried clicking together a couple of pieces on the smooth concrete floor at Lowe’s and noticed that they didn’t seem to click together very well. I really wish i would have seen this comment of yours now, before i just bought a whole house worth of Mohawk laminate flooring at Costco. If so, please let us know the 7-digit Mohawk claim number, or what name the claim might have been filed under, and we’ll be able to check its status for you. Will the hard surface technical team be able to answer some questions before I start. Replaced with another brand, so far so good. Also a friend of my is putting the same thing in their basement and is finding the same thing. I was about to buy this product because it was on for a great price at Lowe’s but based on the reviews, I’m not going near it. For construction details on a specific style, please feel free to contact our hard surfaces technical services team at 888-387-9881, option 3. I receive my order next week. Being a waterproof flooring makes it perfect for kitchens and other high-traffic areas like living rooms or dens. We are interested in a floor from the Blended Tones collection. Very expensive. In addition, your response suggesting that the consumer to pay for their own inspection and submit a second claim is absurd. Have to rip it out and start over. Also, is this a safe product? What other brands have worked well for you? Hi Angela, It is 6.5 mil thick, with a 20 wear layer and we chose coral reef because it has a marble look. I highly recommend Karndean Korelock LVP, I have it in my home with 6 pets and it is wonderful! Best of luck with your Mohawk flooring. Lowe’s pushed them and we went for it. BE AWARE: Mohawk will not back their product if you use a Shark or steam mop of any kind (though there is absolutely no mention of that in any of their published materials or online content). I’ve contacted the store where I purchased the floor. We had a professional install and everything is laying perfectly. They advertise the flooring as pet-friendly with built-in odor protection and stain guards. I’m researching the different brands now.  The planks are a respectable 5.5mm thick and are 6” wide x 49” long. I’m very disappointed I went this route instead of going with pergo. So upset. If we knew how hard it was going to be, we would NOT have purchased this product. These wider planks total 6.5 mm thick with a wear layer of 12 mil. The floor should preferably be installed parallel to how the light enters the room. It does not lock together well and the ends do not stay together. If your claim was declined based on pictures or an inspection, you can have the claim reopened by having a second inspection done: you would hire an inspector and have them send their report to Mohawk. The company’s top ambassador for their SolidTech vinyl planks is none other than internet sensation“Doug the Pug.” Yes, the YouTube superstar has decided to join his fellow animal kingdom buddies in the high stakes game of selling to humans. You can keep SolidTech in top shape with a broom, vacuum or damp mop. Now I see why. I could use some guidance. Mohawk is not only the world’s largest flooring provider, it’s also the most comprehensive. It’s okay for a small area but definitely not for the entire house. Luxury vinyl flooring is relatively new on the flooring scene, but it’s been making a huge impact on the industry. And… and… To many “ands”. 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